bet265 Terms and Conditions
Please read these complete terms and conditions carefully before using the bet265 platform. This document forms a legal agreement between you and us.
Table of Contents
1 General Provisions
These terms and conditions ("Terms") form a legally binding agreement between bet265 ("we", "us", "platform") and any user of the platform ("you", "player").
bet265 is an online gaming and betting platform that provides casino games, sports betting, and other entertainment gaming services for Bangladeshi players. The platform operates to ensure a safe, transparent, and fair play environment.
These terms are written in Bengali and apply to Bangladeshi users. If any part of this document is unclear, please contact us via our 24/7 live chat service.
2 Eligibility and Registration
2.1 Age Requirement
To open an account and play games on bet265, you must be at least 21 years old. At the time of registration, you may be required to submit a valid identity document (national ID card or passport) for age verification. Registration by minors is strictly prohibited.
2.2 Registration Requirements
You must provide accurate and complete information when opening an account. The following conditions must be met:
- You may open only one account — opening multiple accounts is strictly prohibited.
- The information you provide is true, accurate, and your own.
- You are not residing in any jurisdiction where online gaming is legally prohibited.
- You will not use this platform for any fraudulent purpose.
- The email address and mobile number provided at registration are active and registered in your name.
2.3 Identity Verification (KYC)
bet265 reserves the right to verify the identity of every account. If the required documents are not submitted, the account may be suspended or cancelled and withdrawals may be withheld.
3 Account Management
3.1 Account Security
It is your responsibility to keep your account password and login details completely confidential. Notify us immediately of any unauthorised access to your account. You are responsible for all activity carried out on your account.
3.2 Updating Account Information
If any of your personal details change (such as your mobile number or bank account), please contact us via live chat to update the information. We will not be liable for any loss resulting from incorrect information.
3.3 Inactive Accounts
If an account remains inactive for 12 months or more, it will be marked as an "inactive account". In this case, bet265 reserves the right to deduct an account maintenance fee if a balance exists. Log in regularly to keep your account active.
4 Deposits and Withdrawals
4.1 Deposit Rules
The minimum deposit amount on bet265 is ৳200. The following payment methods can be used for deposits:
- bKash: Minimum deposit ৳200
- Nagad: Minimum deposit ৳200
- Rocket: Minimum deposit ৳200
- Upay: Minimum deposit ৳200
- Bank Transfer: Minimum deposit ৳200
The account used for your deposit and your bet265 account must be registered under the same name. Third-party payments are not accepted.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳800. Withdrawal requests generally take 30 minutes to 3 hours to process. The following conditions must be met to make a withdrawal:
- Account identity verification (KYC) must be completed.
- The wagering requirements of any active bonus must be fulfilled.
- The withdrawal method must match the deposit method used.
- At least one round of betting on the most recent deposit amount must be completed before requesting a withdrawal.
4.3 Delays in Deposits and Withdrawals
Processing delays may occur due to technical issues, banking holidays, or identity verification requirements. In such situations, please contact us via live chat.
5 Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for the bonus is 20 times (20x). For example:
- Deposit ৳1,000 and receive a ৳1,200 bonus, giving a total balance of ৳2,200.
- Deposit ৳14,000 and receive the maximum ৳8,000 bonus, giving a total balance of ৳22,000.
5.2 Bonus Terms
All bonuses are provided under the following terms:
- A bonus applies to one account only.
- Bonus funds may not be withdrawn before the wagering requirements are met.
- Multiple bonus offers cannot be used at the same time unless specifically permitted.
- If fraudulent activity is suspected, bet265 reserves the right to cancel the bonus.
- If a bonus is not used before it expires, it will be forfeited.
5.3 VIP Program
The bet265 VIP program has 5 levels. Weekly cashback is available at each level:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.3% weekly cashback.
- Gold: Up to 0.5% weekly cashback.
- Platinum: Up to 0.6% weekly cashback.
- Diamond: Up to 0.8% weekly cashback.
VIP level depends on the player's gaming activity and participation. Regular and active gameplay is required to advance to higher levels.
6 Gaming Rules
6.1 General Gaming Rules
All games available on bet265 are operated fairly and transparently. Specific rules apply to each game and are described in detail within the game interface.
6.2 Technical Errors
In the event of a technical error in any game or transaction, bet265 reserves the right to void that round or transaction, and the wager will be returned where applicable. Claims for winnings arising from software errors or other unforeseen events will not be accepted.
6.3 Sports Betting
For sports betting, wagers will be settled after the match result is announced. If a match is postponed or cancelled, wagers will be returned in accordance with the applicable rules. Odds may change during live betting.
7 Prohibited Activities
The following activities are strictly prohibited and may result in immediate account cancellation and forfeiture of funds:
- Collusive Betting: Placing bets in collusion with other players.
- Bonus Abuse: Any attempt to manipulate the bonus system.
- Chargeback Fraud: Using a bank chargeback to recover deposited funds.
- Multiple Accounts: Operating more than one account under the same person's name or from the same device.
- Money Laundering: Using online gaming as a means of money laundering.
- Use of Bots or Automated Software: Using any automated program or bot to play games.
- Providing False Information: Submitting false information during account registration or verification.
8 Responsible Gaming
bet265 firmly believes in responsible gaming. We are committed to ensuring a safe and healthy gaming environment.
- Gaming is a form of entertainment — never use it as a solution to financial problems.
- Do not bet beyond your means.
- You can visit our Responsible Gaming page to set deposit limits, session limits, or self-exclusion.
- If you notice signs of problematic gambling behaviour, contact us immediately.
If anyone under the age of 21 has access to the platform, notify us immediately.
9 Privacy and Data Protection
The privacy of your personal information is our highest priority. bet265 uses SSL encryption technology to keep all your data secure.
Full details of how we collect, store, and use your information are provided on our Privacy Policy page. By using the platform, you consent to our privacy policy.
- Your personal information is not sold to third parties.
- Data is used solely for platform operations, security assurance, and legal compliance.
- You may request the deletion of your data at any time, unless it is required to be retained for legal reasons.
10 Limitation of Liability
bet265 accepts no liability in the following circumstances:
- If a game session is disrupted due to loss of internet connection or a device issue.
- If a deposit or withdrawal is delayed due to a third-party payment provider.
- If someone else uses your account credentials (where you have shared them with that person).
- If the service is disrupted due to force majeure events such as natural disasters, government directives, or cyber attacks.
Our maximum liability in any case will not exceed the actual balance in your account.
11 Changes to Terms
bet265 reserves the right to amend these terms and conditions at any time. For significant changes, we will notify you by email or via a platform notification.
Continued use of the platform after any changes will be taken as acceptance of the new terms. We recommend reviewing this page regularly.
12 Account Closure & Suspension
12.1 bet265's Rights
bet265 reserves the right to immediately close or suspend any account in the following circumstances:
- If any provision of these Terms and Conditions is violated.
- If evidence of fraudulent activity is found.
- If documents requested for identity verification are not submitted.
- If evidence of operating multiple accounts is found.
12.2 Player's Rights
You may request to close your account at any time via our live chat or email. Please withdraw any eligible balance before closing your account.
12.3 Contact
If you have any questions or complaints regarding these Terms and Conditions, please contact us via our 24/7 live chat service or email:
Our support team is always ready to answer any of your questions in Bengali.